You have the right to withdraw the agreement of sale within 14 days without reason.
The withdrawal period expires 14 days after you or any third party designated by you - which is not the mail carrier - is physically in possession of the goods.
Please request a return code by e-mail confirming which goods you wish to return.
Within The Netherlands you will receive all costs (including shipping) if you return the entire package unopened.
Returns from overseas will be refunded the cost of the returned products only.
Products in opened packages need to be checked for tampering and may be charged an administration fee of €4.95.
Refunds will be made within 14 days of processing the returned goods using the same payment method.
The shipping cost of returning the goods are for the customer if they are not faulty.
We will charge administrative costs of € 6.95 for cancellation, refusal or return of goods due to incomplete or INCORRECT ADDRESS details.
RETURN ADDRESS: This varies per country and package size. Please contact us to get instructions on how and where to send articles you wish to return to us.
Orders are processed automatically & immediately & cannot be amended.